Due to small business status, no VAT will be shown on the invoice (VAT-exempt according to § 19 para. 1 UStG).
Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), accessible at https://ec.europa.eu/consumers/odr (https://ec.europa.eu/consumers/odr).
We are not willing or obliged to participate in dispute resolution proceedings before consumer arbitration bodies.
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